Use the following information to assist you. Perhaps print it out for use at a later time.
Please record any username / passwords when supplied. We do not keep a record of these. Repeated requests for passwords and information will attract a service fee.
Email Setup:
Email address: username@yourdomain.com
Login User Name: username@yourdomain.com
Password: to be supplied
Incoming mail server (POP3): mail.yourdomain.com
Outgoing mail server (POP3): mail.yourdomain.com
Please note many ISP's now require you send outgoing email through their servers. Contact your ISP if problems persist.
For security, your outgoing server may require authentication, Same settings.
In Outlook: click More Settings, Outgoing Server tab, then check box. Other mail clients will have similar settings.
DNS Servers:
Primary: ns1.mq5150.com
Secondary: ns2.mq5150.com
CPanel admin access:
Address: www.yourdomain.com/cpanel
Login Username: username2 (will be different to email)
Password2: to be supplied (will be different to email)
To access CPanel from behind a firewall you may need to open port 2082 TCP Outgoing / Incoming
FTP Setup:
FTP Setup: ftp.yourdomain.com
Login Username: username2@yourdomain.com
Password2: to be supplied